1444 Hillsdale Avenue
Pittsburgh, PA 15216
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2024-2028 Garbage and Recycling

New Garbage and Recycling Contract – Starting in 2024

The Borough Council has entered into a 5-year contract with Waste Management for the years of 2024-2028 for semi-automated collection of garbage and recycling. There will be many changes to prepare for with this new garbage and recycling contract. This site will be updated and will act as a guide for these changes. Please note – these changes do not effect the current contract. Please use previous information sent to you by Waste Management through the end of the year – you can view 2023 information here.

Below are Frequently Asked Questions. You can also download a FAQ PDF here: Updated New Garbage and Recycling FAQ PDF

Cart Specs can be found here: 

How will this affect my service?

The main changes that you should anticipate include:

  • Use of standardized carts
  • 96-gallon for garbage; 64-gallon for recycling
  • One set of barcoded carts will be provided per residential unit.
  • Examples: If you live in a duplex, both you and your neighbor will receive your own set of carts; If you live in a single family home, you will receive one set of barcoded carts
  • Reduction of collection to reduce the amount of waste that is processed
  • No garbage outside of the cart will be collected
  • The Borough will be split into 5 sections with 5 different collection days
  • Trash collection will still be collected weekly and recycling will still be collected bi-weekly


What if a 96-gallon/64-gallon cart is not enough?

96-gallon carts hold 5 standard garbage bags. If that is not enough, residents can add additional cart(s) through Waste Management. This would be an annual cost paid directly to Waste Management & not to Jordan Tax Service.

What if a 96-gallon/64-gallon cart is too big?

While residents will initially be provided with the standard cart size, they will have the option of switching to a smaller cart in the early period of transition.

Will we have to put these carts in the street like other communities that offer this service?

Carts will not need to be placed on the street. We are offering semi-automated collection services. Most other communities currently offer automated services. The difference is that in automated communities an automated arm extends from the truck and dumps the cart into the truck. With semi-automated, the cart is pulled by an employee to rear/side of the truck and connected with the arm that will then lift the cart into the truck.

When will semi-automated collection start?

Projected April 2024. Now is the time to start thinking about disposing of those large bulk items & reducing your overall garbage production.

This cart is too big/too heavy for me because I am elderly, disabled, physically unable to carry heavier items.

Residents will have an opportunity to file a medical waiver with Waste Management to have your cart collected from your side or front yard closer to your home.

I hear my bill will be going up. Is this true?

Unfortunately, yes. Costs across the garbage industry have been rising due to equipment & labor costs, much like every other industry. Our previous contract froze our costs during the contract period. Waste Management, like other companies, have had to raise their prices to accommodate for these increased costs.

Why semi-automated and not just stick with manual collection?

The semi-automated system is what we will see most providers transition to in order to minimize future increases in costs from workers compensation and employee turnover. Staying with manual collection has the potential to greatly increase our costs in future contracts. In addition, semi-automated collection reduces the amount of waste contributed to the system by our municipality and produces long term environmental benefits. Given the results of the bid process, costs would have risen whether manual or semi-automated collection were accepted. By year 5 of the contract, both options would have resulted in similar costs.

How does this transition affect yard waste, leaf pick up, bulk waste pick up and household hazardous waste collections?
  • Yard waste and leaf waste on the special pick up dates indicated on your calendar will still remain. We currently have 8 annually, 2 in the spring and 6 in the fall, and these will continue to occur. These will be collected manually and will not use the automated carts.
  • Bulk waste will continue, but will be isolated to a particular week out of the month (Example: The third week of the month every month)
  • Household hazardous waste collection will continue as normal.

Part 2 – Updated 9/18

When will we receive the new rates?

New rates are expected to be released soon.

When will receive the new garbage and recycling carts?

The timeline for the new trash/recycle carts have not been determined at this time. We are working through WM to schedule this roll out.

I would like to request a medical waiver. Can you share more about that process?

From Waste Management: “Most medical waivers are obtained by a phone call for the request to their PCP or specialist and waiver is faxed or emailed to our Customer Service Department.

I need a special pick-up, I have a lot of trash right now ?

Residents will be able to order the additional service at wm.com.

When will the 5 days/week collection cycle begin?

Waste Management anticipates the 5 day schedule beginning January 2, 2024.

I have large stairs in front of my house. Are we able to switch to alley pick-up?

Waste Management will not be able to consider any additional alley collections in Dormont. Most of the alley ways are not wide enough for the trucks. Waste Management will not be able to accommodate additional alley ways safely or without risking property damage.

Pickup locations are not set to change given our current knowledge.

When will we receive more information about requesting a second cart?

We expect more information in the upcoming weeks.

What about yard waste?

We understand year round yard waste pickup may be a concern and are currently evaluating our options as it applies to pick up for that material during times when special pick ups have not been traditionally held.

Pickup locations are not set to change given our current knowledge.

Part 3 – Updated 9/26

If the carts get damaged, does WM cover the cost to replace?

We have opted for the carts to be provided by the contractor, Waste Management. A part of this option includes that they are required to maintain or replace the carts.

Where are carts supposed to be placed for pick-up?

The location of your garbage and recycling pick-up will not change. You will put them where you are currently putting your trash and recycling cans.

Are the carts vermin proof?

The carts are made of a heavy plastic and will also have a lid. Cart use in other cities, especially larger cities, such as NYC, have been implemented to deter issues with vermin.


Can I store my carts on the sidewalk?

No, you are not able to store your carts on the sidewalk. Borough Ordinance dictates that your carts cannot be stored on the sidewalk.

When will we be getting the new garbage and recycling carts?

To our understanding, new trash/recycle carts will be delivered directly to homes and will be delivered anywhere from the beginning of January to the end of March 2024. While the full transition of service will take place in April 2024, we are hoping to have carts to residents earlier to allow plenty of time to adjust to this transition.

Where can I store these new carts?

Currently, Borough Council and staff are reviewing the Solid Waste Ordinance in regards to the storage of trash and recycling carts.

Can the fee be paid quarterly?

The fee can be paid quarterly or annually.

Does it cost a resident extra to have WM bring the trash to the curb with the medical exemption?

It does not. Medical exemptions are different than what some communities refer to as “special backyard pickup”. The latter is an optional service, whereas a medical exemption is an accommodation.

Does WM, the state, or the borough have any assistance programs like LIHEAP to assist low income residents with this significant increase?

Due to staff and financial capacity, the Borough will not be offering a low income program at this time. However, Borough Management will continue to explore options to help those citizens that need the most help.

Will switching to a smaller cart decrease your rate?

Switching to a smaller cart size will not decrease your rate. Smaller Cart notes: Carts are associated with an address or residential unit. If you opt for a smaller cart, this cart will also then be transferred to the next resident.

How will carts be sorted?

Previously carts were not sorted and they will not be sorted in the future. Carts will remain separate, one for waste and one for recycling.

What do we do with large cardboard boxes?

Large cardboard boxes will need to be broken down to fit into your cart. We are exploring the possibility of cardboard only drop off sites.

Are you going to add more pick-ups for yard waste?

The Borough is currently examining the costs related to establishing an in-house yard waste collection service for the months of the year where special pick-ups are not offered.

Why did we not opt for the same service as Mt. Lebanon?

The vast majority of SHACOG (South Hills Council of Governments), including Dormont, has chosen to stay with Waste Management for this upcoming contract, which was bid in accordance with Pennsylvania regulations. We recognized the escalating fees in both types of service. However, the manual collection provided by the other bidder, while it started lower than Waste Management’s bid, escalated faster than that of WM’s (9% vs an average under 7%). By the end of the five-year contract, the semi-automated service was less costly than that of the manual collection service, not including the cost of the cart, providing a lower foundation for future contractual increases. Given this, most communities saw the benefit of moving to semi-automated or automated service now to secure lower costs in the future. By the end of the contract, Dormont will own these carts, which have a 10-15 year lifespan. This will lower the costs for the community in the future.

The other bidder, while offering manual collection services to the Borough, clearly indicated that semi-automated services would not be offered to Dormont. We understand that this a national trend in waste collection and necessary to ensure the future of this critical service.

Have additional questions not answered? Please use this form to have your question answered. Staff members will be updating this FAQ as needed. Additionally, staff will also respond to your questions within 5 business days if you provide contact information.